s7winPrivacy Policy

This page describes what we collect when you use s7win and how we keep that data protected. We at s7win take your privacy seriously and are committed to being transparent about our data practices. Our services are available only where local law permits, and we comply with applicable data protection regulations in each jurisdiction where we operate.

When you create an account on s7win, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our sportsbook, live dealer, slots, or esports markets, you share personal information with us. We use that information to verify your identity, process your transactions, deliver our service, and comply with legal obligations. This policy explains what data we collect, how we use it, who we share it with, and what rights you have.

Our privacy practices apply whether you access s7win through our Android app, iOS browser, or desktop website. We process data the same way across all platforms. If you have questions about how we handle your information, our support team is available via live chat, email, and in-app help.

What data we collect on s7win

We collect information you provide directly and information generated when you use s7win. When you create an account, we collect your email address, phone number, full name, date of birth, and residential address. We ask for this information to verify your identity and comply with anti-money-laundering regulations. We also collect your payment method details — for example, your DANA, e-wallet, or bank account information — to process deposits and withdrawals.

When you use s7win, we collect information about your activity: which games you play, which sportsbook markets you view, how long you stay logged in, and your transaction history. We also collect technical information: your device type, operating system, browser version, IP address, and approximate location based on your IP. This technical data helps us troubleshoot problems, prevent fraud, and improve our platform's performance on mobile devices.

We collect cookies and similar tracking technologies when you visit s7win. Cookies help us remember your login status, store your preferences (such as video quality settings or notification choices), and analyse how you use our platform. You can control cookies through your browser settings, though disabling them may affect your experience on s7win.

Account data

Email, phone, name, date of birth, address, payment method details collected during account creation and verification on s7win.

Activity data

Games played, markets viewed, transaction history, login times, and session duration on s7win.

Technical data

Device type, operating system, IP address, browser version, and approximate location collected by s7win.

Communication data

Messages you send to our support team, push notification preferences, and email communications from s7win.

How we use your data on s7win

We use your data to deliver s7win's service. We verify your identity to comply with regulations and prevent fraud. We process your payment information to handle deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment. We use your activity data to personalise your experience — for example, showing you sportsbook markets relevant to Liga 1, Piala AFF, or other tournaments you follow.

We also use your data to communicate with you. We send account notifications (login alerts, withdrawal confirmations), service updates (maintenance windows, new games), and support responses. We use technical data to improve s7win's performance, fix bugs, and optimise our mobile app and browser experience. We analyse aggregate data (not linked to you personally) to understand how players use s7win and where we can improve.

We may use your data to comply with legal obligations. If a court orders us to disclose information, or if we detect suspicious activity that suggests fraud or money laundering, we may share your data with law enforcement or regulatory authorities. We also retain your data for record-keeping and dispute resolution.

Third parties and data processors

We work with third-party service providers to operate s7win. Our payment processors handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. Our hosting provider stores our servers, which may be located outside your jurisdiction. Our analytics provider helps us understand how players use s7win. Our customer support platform stores your support tickets and communications.

We require all third parties to protect your data and use it only for the purposes we specify. We do not sell your personal data to advertisers or other companies. We may share aggregate, anonymised data (such as "players in Jakarta prefer Liga 1 markets") with partners to improve our service, but this data cannot identify you.

Your rights regarding data on s7win

You have the right to access your personal data on s7win. You can request a copy of the information we hold about you by contacting our support team. You have the right to correct inaccurate data — for example, if your address changes, you can update it in your account settings. You have the right to request deletion of your data, though we may retain some information for legal or operational reasons.

You can control how we use your data in several ways. You can adjust your notification preferences in your account settings to receive fewer push notifications or emails. You can disable cookies in your browser, though this may affect your experience on s7win. You can request that we stop using your data for analytics or personalisation, though we will still use it to deliver our service and comply with regulations.

Data security and retention on s7win

We protect your data using industry-standard encryption and security practices. Your login credentials are encrypted, and your payment information is stored securely and never transmitted in plain text. We use firewalls, intrusion detection, and regular security audits to protect s7win from unauthorised access. However, no system is completely secure, and we cannot guarantee absolute protection against all threats.

We retain your data for as long as necessary to deliver s7win's service and comply with legal obligations. Account data is retained for the life of your account plus a retention period for dispute resolution and regulatory compliance. Transaction data is retained for several years to comply with financial regulations. You can request deletion of your data at any time, subject to legal requirements.

Cookies and tracking on s7win

We use cookies to remember your login status, store your preferences, and analyse how you use s7win. Essential cookies are necessary for s7win to function — for example, they keep you logged in. Preference cookies remember your choices, such as video quality or language settings. Analytics cookies help us understand which games are popular, whether players in Jakarta, Surabaya, Bandung, or Medan have different preferences, and how to improve our platform.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, some features of s7win may not work properly. We also respect "Do Not Track" signals in your browser, though we cannot guarantee all third parties will honour them.

Contact us about privacy on s7win

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. You can reach us via live chat on s7win, email, or in-app help. We aim to respond to privacy requests within a few business days. If you believe we have mishandled your data or violated your privacy rights, you may also file a complaint with your local data protection authority.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes via email or a prominent notice on s7win. Your continued use of s7win after changes become effective means you accept the updated policy. This policy was last updated and applies to all users of s7win, regardless of where you access our platform.